The Aardvark Blog

Bookshop and Café Person required
21/01/2016

 Are you interested in working at Aardvark Books?

We are looking for a Bookshop and Café person to join our hardworking team!

BOOKSHOP ADMINISTRATOR wanted

at AARDVARK BOOKS & CAFE, Brampton Bryan

SUMMARY

Bookshop administrator wanted to manage online selling and bookshop processes, to serve customers in the café and help to run our busy events programme.

Hours: Minimum 30 hours/week (shop hours are 9am-5pm Monday-Friday); flexibility and some weekend working required.

Starting rate: £7.20 / hour

Start date: Monday 22^nd February 2016

Closing date for applications: 12 noon Friday 12^th February 2016

You will need to be sociable and presentable, have experience of retail sales and customer service, and good accuracy with basic figures and spelling (GCSE Maths and English, Grade C or above). Minimum A Level standard education, and ICT skills necessary: WP, handling databases/spreadsheets, email, and familiarity with internet selling. Good general knowledge and an interest in books are required as are flexibility, cheerfulness and enthusiasm.

To apply, please send covering letter and CV to: Sheridan Swinson, Director, Aardvark Books Ltd, The Bookery, Manor Farm, Brampton Bryan, Nr Bucknell, Shropshire SY7 0DH; Send by email c/o Sarah Swinson: ethelaardvark@btconnect.com.

Job Description and Person Specification

BOOKSHOP ADMINISTRATOR AARDVARK BOOKS & CAFE

SUMMARY

Bookshop administrator wanted to manage online selling and bookshop processes, to serve customers in the café and help to run our busy events programme.

Hours: Minimum 30 hours/week, (Shop hours are 9am-5pm Mon-Fri); flexibility & some weekend working required. Starting rate: £7.20 / hour

Start date: Monday 22^nd February 2016

Closing date for applications: 12 noon Friday 12^th February 2016

JOB DESCRIPTION – BOOKSHOP ADMINISTRATOR AARDVARK BOOKS & CAFE

1. Managing online selling processes

1. Picking online orders and processing them; managing customer email queries; using Monsoon (a pricing database programme); preparing and uploading data to Aardvark Books website and other online platforms

2. Cataloguing stock for online sale; cleaning and repairing books, listing & describing accurately and assessing price levels

3. Keeping up to date with email, communicating with carriers, clients and suppliers

4. Putting books physically into stock; arranging shelves and tidying

2. Bookshop and Café Sales

5. Serving customers in both the bookshop and the café;

6. Answering telephone and handling enquiries and telephone sales

7. Handling cash and credit card transactions, cashing up, keeping records of sales

8. Serving food and drink in café; maintaining clean working environment, keeping displays tidy and monitoring stock

9. Ordering and monitoring stock; generating and managing special customer orders in bookshop

10. General duties such as lighting and maintaining the woodburner, printing online orders, keeping café clean & tidy etc

11. Greetings cards and stationery; ordering cards from suppliers; processing orders for Aardvark cards from distributor; stock monitoring

12. Warehouse supervision and shop display management; maintaining an orderly and attractive environment

13. Gallery Sales; maintain sales records for art exhibitions, arrange receipts, encourage purchasers

Finally, candidates should be demonstrably honest and of good character, be well-presented, have excellent social skills, show an interest in books, be able to handle responsibility and work under pressure in a busy environment.

To apply, please send CV to: Sheridan Swinson, Director, Aardvark Books Ltd, The Bookery, Manor Farm, Brampton Bryan, Nr Bucknell, Shropshire SY7 0DH; Send by email c/o Sarah Swinson: ethelaardvark@btconnect.com

CRITERIA – BOOKSHOP ADMINISTRATOR AARDVARK BOOKS & CAFE