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Bookshop and Café Person required

Bookshop and Café Person required

 Are you interested in working at Aardvark Books?

We are looking for a Bookshop and Café person to join our hardworking team!

 

BOOKSHOP ADMINISTRATOR wanted

at AARDVARK BOOKS & CAFE, Brampton Bryan

 

SUMMARY

 

Bookshop administrator wanted to manage online selling and bookshop processes, to serve customers in the café and help to run our busy events programme.

Hours: Minimum 30 hours/week (shop hours are 9am-5pm Monday-Friday); flexibility and some weekend working required.

Starting rate: £7.20 / hour

Start date: Monday 22nd February 2016

Closing date for applications: 12 noon Friday 12th February 2016

 

You will need to be sociable and presentable, have experience of retail sales and customer service, and good accuracy with basic figures and spelling (GCSE Maths and English, Grade C or above). Minimum A Level standard education, and ICT skills necessary: WP, handling databases/spreadsheets, email, and familiarity with internet selling. Good general knowledge and an interest in books are required as are flexibility, cheerfulness and enthusiasm.

 

To apply, please send covering letter and CV to: Sheridan Swinson, Director, Aardvark Books Ltd, The Bookery, Manor Farm, Brampton Bryan, Nr Bucknell, Shropshire SY7 0DH; Send by email c/o Sarah Swinson: ethelaardvark@btconnect.com.

 

Job Description and Person Specification

 

BOOKSHOP ADMINISTRATOR AARDVARK BOOKS & CAFE

 

SUMMARY

 

Bookshop administrator wanted to manage online selling and bookshop processes, to serve customers in the café and help to run our busy events programme.

 

Hours: Minimum 30 hours/week, (Shop hours are 9am-5pm Mon-Fri); flexibility & some weekend working required. Starting rate: £7.20 / hour

 

Start date: Monday 22nd February 2016

 

Closing date for applications: 12 noon Friday 12th February 2016

 

 

 

JOB DESCRIPTION – BOOKSHOP ADMINISTRATOR AARDVARK BOOKS & CAFE

 

1. Managing online selling processes

 

  1. Picking online orders and processing them; managing customer email queries; using Monsoon (a pricing database programme); preparing and uploading data to Aardvark Books website and other online platforms

  2. Cataloguing stock for online sale; cleaning and repairing books, listing & describing accurately and assessing price levels

  3. Keeping up to date with email, communicating with carriers, clients and suppliers

  4. Putting books physically into stock; arranging shelves and tidying

 

2. Bookshop and Café Sales

 

  1. Serving customers in both the bookshop and the café;

  2. Answering telephone and handling enquiries and telephone sales

  3. Handling cash and credit card transactions, cashing up, keeping records of sales

  4. Serving food and drink in café; maintaining clean working environment, keeping displays tidy and monitoring stock

  5. Ordering and monitoring stock; generating and managing special customer orders in bookshop

  6. General duties such as lighting and maintaining the woodburner, printing online orders, keeping café clean & tidy etc

  7. Greetings cards and stationery; ordering cards from suppliers; processing orders for Aardvark cards from distributor; stock monitoring

  8. Warehouse supervision and shop display management; maintaining an orderly and attractive environment

  9. Gallery Sales; maintain sales records for art exhibitions, arrange receipts, encourage purchasers

 

Finally, candidates should be demonstrably honest and of good character, be well-presented, have excellent social skills, show an interest in books, be able to handle responsibility and work under pressure in a busy environment.

 

 

 

To apply, please send CV to: Sheridan Swinson, Director, Aardvark Books Ltd, The Bookery, Manor Farm, Brampton Bryan, Nr Bucknell, Shropshire SY7 0DH; Send by email c/o Sarah Swinson: ethelaardvark@btconnect.com

 

 

 

CRITERIA – BOOKSHOP ADMINISTRATOR AARDVARK BOOKS & CAFE

 

Essential Qualities

Desirable Qualities

Personal

  • Responsibility, honesty, punctuality & reliability, flexibility and willingness

  • Neat, clean and presentable appearance

  • Ability to keep calm under pressure and to work fast, accurately and keep cheerful

  • Good memory and an eye for detail

  • Sociability – excellent communication skills, in person, on email and on the telephone;

  • Ability to deal politely with people without discrimination or prejudice

  • Working co-operatively with others

  • Ability to take initiative when necessary

  • Confidence when working alone

  • Good level of physical fitness: ability to cope with working in a large retail space and warehouse, lifting & carrying books

  • Good, accurate record-keeping

  • Good organisational skills

Personal

 

  • High standards of personal discipline

  • Excellent personal, visual & presentation skills

  • Excellent memory and attention to detail

 

  • Excellent sales manner when communicating with customers in all media

  • Being an excellent "people" person; welcoming people from all walks of life and responding with sensitivity to their needs

  • Ability to manage stressful situations and ensure positive outcomes

  • Being an excellent team player

  • Adaptability; ability to manage a team when required

  • Excellent and consistent record-keeping

  • Excellent organisational skills

Education & Skills

  • Good literacy and numeracy; accuracy with basic figures and spelling: GCSE Maths and English, Grade C or above

  • Minimum A Level standard education

  • ICT proficiency: confidence with all aspects of WP, handling databases/spreadsheets, internet and email programmes essential

  • Good general knowledge

Education & Skills

  • Degree an advantage

  • Excellent ICT skills an advantage

  • Understanding of publishing and the book industry an advantage

  • Familiarity with art, history, and the literary world

  • Understanding of basic bookkeeping processes

  • Level 2 Food Hygiene Certificate

Experience

  • Cash handling – demonstrably honest and reliable

  • Retail sales/ customer service– experience of face-to-face and online sales

  • Demonstrable interest in books and literature

Experience

  • Retail sales management;

  • Online sales management;

  • Work in book-related industry.

  • Events work or events co-ordination

  • Management of information systems /databases

  • Catering experience

 

 

 

 

Published by Aardvark Books Ltd on

2018
End of year thoughts Thanks for the Christmas Fair, Poetry Breakfast, 2019 Where does the time go? A return to normality? Autumn Brocante Back from Frankfurt, Brocante on Sunday, Winter Event Autumn returns Long time no blog Bank Holiday Monday - Vide Grenier hoorah! Vide Grenier on Monday, J L Carr Day on 1st September, H.Art opens on the 8th of September Art Books, Angelfest Kingsland, Vide Grenier, Carr Celebration, H.Art Brilliant Scarecrow Sunday, lots of books, looking forward to J L Carr, H.Art and Ludlow Food Festival, sad goodbye Scarecrow Sunday, Applications for Café position, Idle Thoughts of a musical & vinous bent Art Opening - Summer Sextet, Scarecrow Sunday, Radio Fame, Pop-Ups, lots and lots of books Meetings with Remarkable Books, Summer Sextet, Scarecrow Sunday So much has happened, and so much is coming up Fabulous May Brocante about to open ! Don't Forget - Bank Holiday Brocante Bank Holiday Weekend, Out of the Hills Art of the Print, Blue Haze Quartet, new cake selection, looking forward to the Brocante and beyond Bookfair books all stowed away, Art of the Print, Out of the Hills etc Aardvarks Back from Norfolk, Art of the Print, Point to Point, hard pounding What a week its been Busy week in the bookshop, 'Art of the Print', 'Out of the Hills' and Much More Big thanks to all who made Easter so fantastic! Snow again, busy week, April book bonanza, Easter and sculpture, Jazz amongst the bookshelves Snow no more, Borderlines Sponsored Film, even more books Opening Hours 3rd of March Closing Early 2nd March Valentine's event is finally here Spring Fair, Epic victory in Kingsland Quiz, 'The Bookshop' performance at Courtyard, Valentine's Event And so the new year turns Roadworks, new philosophy library and lots of CDs New Year and lots of books
2017
New Year Resolutions 2 New Year's resolutions 1 Nothings gives pleasure more than a good book, a beautiful music and a wonderful view Christmas Fair cancelled, Christmas opening etc Christmas Fair, Aardvark Christmas opening, 2017 Thanks Winter Event - Bill Sewell, Jobs at Aardvark Winter Event, False Lights Review, Aardvark in 2018 Employment at Aardvark Books October Brocante, Frankfurt update, Winter Event Back from Frankfurt, Brocante Sunday, much more to come Syrinx and Harp Arcadia at Aardvark, Frankfurt Bookfair, October Brocante, Weekend helper required 'Syrinx and Harp', October Brocante, new titles in store False Lights, Tickets for Arcadia Music, Stall bookings for October Brocante Ludlow Food Festival, False Lights Book Launch, Syrinx and Harp Why Buy Art? Health updates, Vide Grenier news, H.Art, Literary Ludlow, Book Launch: False Lights Only two days to the Vide Grenier Civil War Weekend continues, H.Art, Literary Ludlow, Launch of 'False Lights' Civil War Weekend Awaits Thank you for best wishes, Re-enactment, History books galore Aardvarks back in the saddle, Jazz Brunch and Sale, Forward to the Re-enactment and the autumn Aardvark is Cyclist heaven, Solstice Exhibition, Changes to Jazz Brunch line up Last weekend of Shropshire Hills Art Exhibition, and opening next week of 'The Solstice' And Humour Books, Music and Art: The answer to all life's problems Mad May Bank Holiday, Shropshire Hills Art Week, Even More Books Catch up, books and forthcoming exhibitions Map exhibition opening, Bank Holiday weekend Last weekend of Fire and Earth Ceramics exhibit, excitement ahead of 'Maps and Mansions', big house clearance An incredible 3 years CDs, Fire + Earth Ceramics exhibition Clwyd Art Fund, Shropshire Books, Map Exhibition, Fire and Earth, Stuart Davies London Book Fair, Building a Library-'Quartet for the End of Time', Books Books Books! In memoriam Paul Williams,London Bookfair Blow Up, Borderlines Film Festival, Blow-Up Part 1 Beautiful bright day, Peter May, Meetings with Remarkable Manuscripts Richard Strauss, Rodrigo on Building a Library, Valentine's Day, Peter Reynolds Musicologist, Art of France Valentine's Saturday Who would have known it - books are back in fashion Busy week at Aardvark Books! Hope Bright clear morning, and exciting events to come New Year 2017
2016
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2015
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2014
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